At OldWhippersnappers.com we stand behind all our soaps
Our guarantee is simple: You must be 100% satisfied or your money back. (orders for resale & wholesale pricing offers, i.e. 50+ bars, are excluded from such).
How it works: If for some reason you have an issue with any soap we sell, all you do is email us at firstname.lastname@example.org and provide us your name and when you (original owner only) purchased the item from us. Fully explain the issue. In return we will provide you an RMA# which you will use write on the outside of the shipping package of soap you will be returning. Return shipping costs are your responsibility. Note that we only accept unused unopened soaps in original plastic wrap. Packages returned without RMA# are discarded and with no refunds applicable.
Upon receipt and inspection we will refund back to you the cost of any unused soap, minus any original shipping fees. I do not think you will find a better guarantee for handmade artisanal soap!