Orders are shipped only after receipt of full payment and any information we request to fulfill the order. All U.S. orders are shipped USPS mail, no exceptions. Large wholesale orders may be shipped via other venues, our choice. Hawaii, Alaska, and Puerto Rico orders are shipped USPS mail, no exceptions. Canada and all other International orders are shipped USPS Priority Mail International, no exceptions. Customs and/or brokerage fees may be applicable for out-of-country deliveries and are the responsibility of the buyer. (If you are having an order shipped to a destination other than the U.S. you should consider doing a group buy with friends and having the shipment sent to one location for lower overall shipping cost.)
All items are shipped from our workshop in Connecticut.
Additional Shipping Information
All soap orders are shipped out within 3 business days of order placement with the exception of orders 25 bars and over / 5 Bottles liquids and over which are shipped out within 7 business days of order placement. (Note that Monday thru Friday are business days; Saturday and Sunday are not. As such we do not ship on Saturday or Sunday.) Large wholesale orders may take longer than 7 business days to ship.
IMPORTANT NOTE: Free Shipping Rules & Limitations
Shipping to U.S. Mainland Destinations is free for all orders over $99; however if a SUDScription was used the order after SUDScription discount must be over $99 for free shipping. Gift cards amounts do not apply towards product costs for free shipping.
Shipping for Subscriptions is separate from regular orders. First shipment for subscriptions is Free to USA destinations if cart contents exceed $99; however to receive ongoing Free USA Shipping the total product cost per delivery interval must exceed $99 otherwise shipping cost is $8.99 per delivery.